Our customers have great things to say about us!
After contacting The Padded Wagon for an elderly woman, the sales associated for The Padded Wagon conducted his estimate with the very most delicate of care understanding the nervousness and stress in which the woman was enduring during this transitional move. An immediate respected relationship occurred with the sales associate and the woman after she realized her home, items, and history were going to be left in good hands with The Padded Wagon. The scheduled move had been made within the needed time frame and all had been completed as initially discussed assuring the client with closure upon her departure. Thank you Padded Wagon for making this transitional less stressful for everyone involved.
— Larysa Breem, Denville, NJ
May I extend my sincerest thanks for our recent move. Your wonderful personnel made a rather complicated relocation a smooth and even pleasant experience.
Since the move involved leaving the home where we raised four children and spent nearly thirty years and moving into a two bedroom apartment, the potential for confusion was great. We had some furnishings going to Florida, some to Boston, some into storage and some to our new apartment.
Mr. Gill was extremely helpful in planning the move; Andy headed the excellent group that executed the move.
Ashisn particularly impressed us with his conscientious assistance and Jack made the removal and re-installation of light fixtures a breeze. Juan, Leo and Andy made up the rest of the outstanding crew.
I cannot stress how much we appreciate the thoughtful and careful attention we received.
— Helen J., Manhattan, NY
This is written to commend you for a great job in my difficult move from New York City to Boston. The men had to carry many rooms of furniture up five flights of stairs, including a very large grand piano and it was done very efficiently and courteously with no damage. I was very pleased, as the company had to do much coordination work with my two downtown buildings and with the police to tend the traffic hassles, etc. It was all very professionally done. I have recommended the company to anyone who is planning a move.
With much thanks and roses.
— Joan S., Boston, MA
I am writing to share with you my satisfaction and good experiences in using The Padded Wagon.
I have used The Padded Wagon to move my office, my home, and my home office. Every time I have been fortunate to have Charlie Abell, Jr. (and sometimes his father "Charlie, Sr.") run the move. I want to let you know that I know how stressful a move can be and it is a real testament to Charlie's professionalism as well as that of The Padded Wagon as a company that our moves have always gone smoothly and trouble free, with no damage whatsoever caused by Charlie and/or his crew.
I have a high degree of comfort in using and recommending The Padded Wagon, and I want you to know that I think it is because of people like Charlie (both Sr. and Jr.). I wish you continued success.
— Jerry L., Purchase, NY
WELL .. it's finally loaded and headed your way :) Wow ... what a chore this has been for everyone involved. Your driver Dave was absolutely wonderful to work with and so professional and really eased the tension of this move with his personality and I wanted to let you know that he is a fine representative of your company and was very thorough with walking us through the process. I work with delivery companies quite often, mostly local and the one thing I know as a customer the importance of the communication between the drivers and the customer and Dave really exemplified that with us and I thank you.
THANK YOU again tor your patience and help with everything!
— Tammy H., Portland, OR
We want to take this opportunity to thank you and your staff, both here in Ft. Lauderdale and in Manhattan, for making our move so easy and hassle free. Walter and Paul just completed our move and we want you to know they were very pleasant, professional, accommodating and helpful, every step of the move.
It has been a pleasure working with you and your staff, and your counterparts in Manhattan. We will be sure to recommend the Padded Wagon any time we can.
We wish you and your staff good health and continued success.
— Karen and Gary R., Ft. Lauderdale, FL
Please accept this note to be used as a letter of recommendation to potential clients of the Padded Wagon.
Your company undertook two complex moves for my family, which involved antiques, split destinations, and storage.
The crew was exemplary and, best of all your company simply did what it said it was going to do when it promised to do it and did it well. From my perspective that is the best recommendation.
— David H., Bronx, NY
Our move was flawless. My wife Marie and I would like to commend the services of Mr. Gill and Neil, Rich and Calvin, who did the grunt work.
We will be happy to recommend your services to anyone who cares to ask.
— Peter K., Manhattan, NY
The professional team of movers at The Padded Wagon made our move an actual pleasurable experience!! We had been in our Manhattan apartment for 40 years, so the task of moving and packing was daunting, to say the least.
The wonderful father and two sons team, along with two others efficiently packed up the apartment in one day, loaded it on to the truck the next day and delivered it to our new home on the third day ... all in perfect condition, and with items placed where we requested.
They were extremely courteous, friendly, professional and caring throughout the entire move. I would use them again in a heartbeat, if we ever move again. I most highly recommend them.
— Mary Ann J., Manhattan, NY
I am writing to thank you for all your help in my move from 77 Park Ave. down to Greenwich Village. Moves are, as you only know too well, often very harrowing for the person moving. And 77 Park Avenue is not the easiest of buildings! You and the entire crew members were all very helpful, courteous, and professional. I especially appreciated the team who packed things the day before; they -- along with the additional two crew who actually moved the multitude of boxes, art works, and furniture -- were very efficient and hardworking.
Indeed, I found that this move went more smoothly than the previous time Padded Wagon moved me into 77 Park Avenue two years ago. Please accept my heartfelt thanks for swiftly returning
calls, answering questions when I had them, accurately estimating the number of boxes needed, and helping me make this transition the least stressful as possible.
— Lynn G., Manhattan, NY
I am writing to thank you and your colleagues for the help and patience you afforded me on the move of my household effects from Manhattan to Southampton, NY. Your cooperation with my representatives, Jim Brennan and John Acquino, is greatly appreciated, as based on your and their assurances, all went well without any breakage.
I look forward to working with you again in the future on a move from New York to Florida.
— Basil Z., Southampton, NY
I wanted to take this opportunity to thank and commend The Padded Wagon for an excellent job in hanging art in my apartment. Jason and his crew were meticulous in measuring and aligning all the art and even handled a particularly heavy mirror with ease. The crew was extremely neat and took time to clean the walls to remove any marks.
I am extremely pleased with the job they completed and will highly recommend The Padded Wagon to my friends and family.
— Ned L., Manhattan, NY
I wanted to e-mail you and thank you so much for all your help related to my move. Your movers were terrific. Extremely friendly and professional and a real pleasure to deal with. I'm still unpacking, but so far, everything seems to have been packed beautifully and nothing was broken. Hopefully, I didn't drive you crazy with all of my questions, but I really appreciate all of your
assistance and advice. I'm glad I chose the Padded Wagon to move me again. I have been singing their praises all over town!
— James K., Manhattan, NY
I am writing to thank you and the Padded Wagon for doing a superb job last week and this moving us out of 1120 Fifth Avenue up to Mattapoisett, MA and into storage in New York City. Your staff under Dennis's very professional leadership did a careful arid efficient job. When we move out of New York storage into our new apartment, I am hoping that it will be possible for Dennis to be in charge again.
My only advice regarding your estimating process in the future would be for you to give your clients some idea of an appropriate range for gratuities. As one of your colleagues can report, I felt I had not done enough when the men left Mattapoisett. I called to inquire about their expectations. We were able to reach Dennis who returned within 20 minutes or so, and I was able to make people happier. I think your customers will want to do the right thing and it is helpful to give them a heads-up in advance.
Again, I want to commend Dennis and his team for a great job.
— Donald R., Manhattan, NY